What we collect
The information we collect depends on the form you fill in. It may include your name, contact details, location, the service you need, your job application and CV, or the details of a complaint. Please do not send identity documents, bank details or anything that is not needed for your request.
Why we collect it
We use your information to answer enquiries, prepare quotes, review applications, handle complaints and keep the records needed for that work. Form submissions are stored so authorised administrators can review them.
Anonymous complaints
If you tick “Submit anonymously”, the form does not collect your name, email address or phone number. What you write may still identify you, so take care with the details you include. Technical information about the request may be processed to protect the website from abuse.
Applications and future opportunities
When you send a general application, you are asking us to consider you for future vacancies. You can contact us to ask about your application or to have your information corrected or deleted. An application does not guarantee a job.
Recruitment assistance
Authorised HR staff may use Claude, provided by Anthropic, to prepare CV summaries, organise application details and draft messages. Relevant application information or CVs may be sent to Anthropic for this processing. HR staff review the results and make recruitment decisions. Some service providers may process information outside South Africa. You can contact us using the details below if you have questions about this use of your information.
Access, correction and deletion
To ask about your information or exercise your rights under South African data protection law, email info@fezilesecurity.co.za. Include your form reference if you have it. We may need to confirm your identity before acting on your request.
Website storage
Form records and CVs are stored with the website’s hosting services. Administrators use sign-in cookies to access the staff dashboard. You do not need to accept advertising cookies to send a form.
